Effective Date: February 1, 2024
Thank you for shopping at iceninjacream. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we’re here to help.
Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. Refunds may take up to 5 business days to process.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us: If you have any questions on how to return your item to us, contact us at:
- Address: 19514 Fetlock Dr, Germantown, Maryland 20874, United States
- Phone: +1 (240) 982-1713
- Email: contact.iceninjacream@gmail.com
Cancelation Policy: Buyers can cancel their orders within 12 hours after placing the order. To cancel an order, buyers can visit the “Cancel Your Order” page on our store. Once the order is canceled, a refund will be issued according to our refund policy.
By making a purchase on our website, you acknowledge that you have read and agree to the terms of this Return and Refund Policy.